Returns & Refund Policy

We want you to be fully satisfied with your purchase. If for any reason you are not, you may request a return within 30 days of receiving your order.
After 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.
Please include a receipt or proof of purchase with your return.

Do not send your purchase back to the manufacturer.

Non-Returnable Items

Certain products cannot be returned, including (but not limited to):

· Perishable goods (such as food, flowers, newspapers, or magazines)

· Intimate or sanitary products

· Hazardous materials, flammable liquids, or gases

· Gift cards

· Downloadable software or digital products

· Certain health and personal care items

Partial Refunds (if applicable)

Partial refunds may be granted for:

· Books with obvious signs of use

· Opened media products (CD, DVD, VHS, software, video games, cassette, or vinyl record)

· Items not in their original condition, damaged, or missing parts not due to our error

· Any item returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will notify you via email that we have received your returned item. You will also be informed whether your refund is approved or denied.
If approved, your refund will be processed automatically to your original method of payment within a few business days.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again.

2. Contact your credit card company (it may take time before the refund is posted).

3. Contact your bank — processing times may vary.

If you’ve done all of this and still have not received your refund, please contact us through the “Contact Us” section at the bottom of our website.

Sale Items

Only regular-priced items may be refunded.
Sale or discounted items are non-refundable.

Exchanges (if applicable)

We only replace items that are defective or damaged.
If you need to exchange your item for the same one, please contact us via the Contact Form on our website.

Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once we receive your returned item, a gift certificate will be emailed or mailed to you.
If the item was not marked as a gift (or was sent to the gift giver), the refund will be issued to the gift giver’s payment method.

Return Shipping

To return your product, please follow the instructions provided in the email from The Mail Center, LLC.

· You are responsible for paying your own return shipping costs.

· Shipping costs are non-refundable. If a refund is issued, the return shipping fee (if applicable) will be deducted from your refund.

· Depending on your location, the time required for your exchanged product to reach you may vary.

If you are shipping an item worth over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

FAQ

Q: How long do I have to request a refund?
A: Within 30 days from the purchase date.

Q: How will my refund be issued?
A: Refunds are processed to the original payment method used.

Q: What condition must the item be in?
A: The item must be unused and in the same condition as when purchased.

Q: How do I start a return?
A: Use the Contact Us section located at the bottom of our website.

Q: Are there any fees for returns?
A: You are responsible for